Support

Need help with Gridiron Blocks? Email us at support@swellgang.com. We usually reply within two business days.

It helps if you include:

Your device model (for example, iPhone 15 or Pixel 8)
Your iOS or Android version
The game version, found in Settings inside the game
What happened, and what you expected to happen

Common questions

I got a new phone. Can I move my progress?

Your club is saved on our servers. If you signed in with Apple or Google, sign in with the same account on the new phone. If you didn't, email us your club name and player ID (from Settings in the game) and we'll help move it.

I bought something and it didn't show up.

Close the game and open it again, connected to the internet. If it still isn't there, email us your club name and the date of the purchase. Refunds are handled by Apple or Google, so request those through them.

How do I request a refund?

On iPhone, go to reportaproblem.apple.com. On Android, follow Google Play's refund steps.

How do I delete my account?

Uninstalling the game doesn't delete your account. Email support@swellgang.com with your club name and we'll delete it within 30 days. See Deleting your account and data for details.